Shipping Terms

PalletHaven ships pallets through LTL freight partners. Standard pallets are not collected on site.

The Netherlands

3 to 7 working days after order confirmation. Free shipping from €3,000 to a Dutch address, unless the lot is marked as truckload or extra volume.

Europe

5 to 14 working days. Larger formats can take 10 to 21 days. Import, customs and VAT are for the buyer. We supply invoice and packing list.

Delivery

Delivery to the curb or loading dock, depending on the location. A forklift or pallet jack on the receiving side is your responsibility. A failed delivery due to inaccessibility may incur extra costs.

Damage

Note visible transit damage on the consignment note and email photos within 24 hours to Eu.wholesalestock@gmail.com.